Frequently Asked Questions (FAQ)

At Lakhdatar Variety Store, we are committed to providing quality products and excellent customer service. Below are some frequently asked questions to help you with your shopping experience.

General Questions

• What is Lakhdatar Variety Store?
  Lakhdatar Variety Store is an online and offline store offering a wide range of devotional products, home decor, and gifting items, specializing in Khatushyam Ji idols, photo frames, and spiritual accessories.
• Where is your store located?
  We operate both online and offline. You can visit our store at [Store Address] or shop conveniently on our website.
• What products do you offer?
  We offer devotional products, idols, photo frames, puja essentials, home decor items, and more. Our store focuses on high-quality spiritual and religious products.

Ordering & Payments

• How do I place an order?
  You can place an order through our website by browsing the products, adding them to your cart, and proceeding to checkout. You can also visit our physical store to purchase directly.
• What payment methods do you accept?
  We accept multiple payment methods, including:
  • Debit/Credit Cards
  • UPI Payments
  • Net Banking
  • Cash on Delivery (COD) (if applicable)
• Can I modify or cancel my order after placing it?
  Orders can be modified or canceled within a limited time after placement. Please contact our customer support team as soon as possible for assistance.

Shipping & Delivery

• Do you offer home delivery?
  Yes, we provide home delivery services across India. Delivery charges may vary based on location and order value.
• How long does delivery take?
  Standard delivery usually takes 3-7 business days, depending on your location. Express delivery options may be available for select areas.
• Do you offer international shipping?
  Currently, we only ship within India. However, we are working towards expanding our services internationally in the future.
• How can I track my order?
  Once your order is dispatched, we will send you a tracking link via email or SMS. You can also check your order status in the “My Orders” section on our website.

Returns & Refunds

• What is your return policy?
  We accept returns for damaged, defective, or incorrect items within 7 days of delivery. Items must be unused and in their original packaging.
• How do I request a return or replacement?
  To initiate a return, please contact our customer support team with your order details and a clear photo of the product issue.
• When will I receive my refund?
  Refunds are processed within 7-10 business days after the returned product is received and inspected. Refunds will be credited to your original payment method.

Customer Support

• How can I contact customer support?
  You can reach our customer support team through:
  • Email: [Your Email Address]
  • Phone: [Your Contact Number]
  • WhatsApp: [WhatsApp Number]
• What are your customer service hours?
  Our support team is available from 10:00 AM to 7:00 PM (IST), Monday to Saturday.

Other Queries

• Do you offer bulk orders for businesses or events?
  Yes, we provide bulk orders for religious events, corporate gifting, and temple requirements. Please contact us for special pricing and details.
• Do you provide gift wrapping services?
  Yes, we offer gift wrapping options for special occasions. You can select this option at checkout or request it while placing an order.

If you have any other questions, feel free to contact us. We are happy to assist you! 😊